Back to atelier
Shipping & delivery
All orders are stitched in Strasbourg and shipped via Colissimo, with tracking included.
Production
Each piece is stitched to order. Atelier lead time is typically 5–7 working days before shipping. Weekend orders are picked up the following Monday.
Carrier
Colissimo, with tracking emailed at dispatch.
| Zone | Rate | Delay |
|---|---|---|
| Mainland France | €5.90 | 2–3 working days |
| European Union & Schengen | €12.00 | 3–5 working days |
The exact list of countries is shown at checkout.
Tracking
The Colissimo tracking number is included in the dispatch email. It lets you locate the parcel and reschedule delivery if needed.
If something goes wrong
Parcel undelivered, damaged, or late? Reach out via the Contact page with your order number and Colissimo reference. We will handle it quickly.